One of the things I find interesting during second in-home break/fix calls, or a recent follow-up of another technician, is how lazy PC technicians have become when it comes to a general cleaning. I have been in the business for quite a while, and I am amazed at how much positive feedback from after service surveys when doing a general […]
PC Technician Best Practice: General System Cleaning During Service Call Read More »
For those field engineers and technicians who may be starting out and building a bag of tools, you may be surprised to find that The Home Depot has a great selection and decent prices when it comes to various network-related tools and products.
Field Engineer Network Tools at The Home Depot Read More »
I had a rare look into the record industry during a VOIP install project which included two major recording labels. Without divulging too much as to who the labels were, this article sums up some of the thoughts about what I saw from an outsider’s view. Prior to the rollout, I was curious about what
Outsider’s View into the Record Industry Read More »
