Computer Technician

Restoring vs. Cleaning Computer after Infected by Virus

I’ve noticed for quite some time that many of the local Bakersfield computer techs (and I’m sure elsewhere) have been pushing to ‘clean’ Windows-based computers of viruses.  What I find interesting is few technicians focus on restoring a computer back to its original state. In my opinion and experience, cleaning a computer should be the …

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PC Technician Best Practice: General System Cleaning During Service Call

One of the things I find interesting during second in-home break/fix calls, or a recent follow-up of another technician, is how lazy PC technicians have become when it comes to a general cleaning. I have been in the business for quite a while, and I am amazed at how much positive feedback from after service surveys when doing a general …

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